Effective date: August 10, 2026
- United States: $6 standard shipping.
- Canada: $6 standard shipping.
- Other supported countries: $15 standard shipping.
- No free-shipping offer is currently available.
1. Destinations
We ship to valid addresses in the United States, Canada and other supported countries shown at checkout. Availability for military addresses, territories, remote regions and individual countries may depend on carrier coverage, product restrictions and applicable law. We do not knowingly ship to prohibited persons, destinations or uses.
2. Processing and delivery estimates
Orders are generally processed within 3–5 business days, excluding weekends and U.S. federal holidays. Typical transit is 7–20 business days after dispatch. Product-specific or checkout estimates control when shown. These are good-faith estimates, not guaranteed delivery dates. High-volume periods, weather, carrier events, customs, address issues or multi-item fulfillment can cause delays.
3. Shipping promises and delays
We maintain a reasonable basis for advertised shipment times. If we cannot ship within the stated time, or within 30 days when no shipment time was stated, we will provide a revised estimate and the choice to consent to the delay or cancel for a prompt refund as required by applicable law.
4. Rates, taxes and import charges
Standard shipping is $6 per order to the United States, $6 per order to Canada, and $15 per order to other supported international destinations. We do not currently offer free shipping. Product prices are displayed inclusive of applicable sales tax configured for the store. For international orders, the recipient may remain responsible for destination duties, import taxes, brokerage charges or other government fees that are not collected at checkout.
5. Tracking and split shipments
Tracking information is sent to the order email when available. Multi-item orders may arrive in separate packages and may receive multiple tracking numbers. A shipment can take time to appear in a carrier’s system.
6. Address changes
Review the address before ordering and contact support immediately about an error. We cannot guarantee an address change after fulfillment begins. Additional carrier or reshipment charges caused by an incorrect address may be the customer’s responsibility unless prohibited by law.
7. Lost, damaged or marked-delivered packages
Contact us promptly with the order number and photographs for damage. For a package marked delivered but not found, check the property, household members and carrier notices, then contact us so we can review tracking and available carrier procedures. We will provide the refund, replacement or claim assistance required by the circumstances and applicable law.