Privacy Policy

Effective date: August 10, 2026

This Privacy Policy explains how ArcMotion Gear, operated by VEYORA LABS INC (“ArcMotion Gear,” “we,” “us” or “our”), collects, uses, discloses and protects personal information through arcmotiongear.com, customer support, orders and related services.

1. Personal information we collect

Information you provide

• Identity and contact data, such as name, email address, telephone number, billing address and shipping address.
• Account data, including login credentials, saved preferences and order history.
• Transaction data, including items ordered, amounts, payment status, refunds, shipment and delivery information. Payment processors handle complete card or financial-account details; we do not intentionally store full card numbers or security codes.
• Communications, reviews, survey responses and customer-service records.
• Marketing preferences and consent choices.

Information collected automatically

• Device and network data such as IP address, browser, operating system, device type and security logs.
• Usage data such as pages viewed, referring pages, timestamps, cart activity and interactions with site features.
• Cookie and local-storage identifiers used for security, sessions, cart continuity and consent choices.

2. Sources of information

We collect information directly from you, automatically from your browser or device, and from service providers involved in payments, fraud prevention, hosting, communications, shipping and customer support.

3. How we use information

• Provide the website, accounts, cart, checkout and customer support.
• Process payments, accept or decline orders, deliver products, issue refunds and administer returns or warranty requests.
• Send transactional notices about orders, security and policy updates.
• Send marketing communications when permitted and honor unsubscribe choices.
• Detect fraud, abuse, security incidents and technical problems.
• Maintain business, tax, accounting, dispute and legal records.
• Understand and improve site performance, products and customer experience when the applicable consent or other legal basis exists.

4. How we disclose information

We may disclose information to hosting and security providers, payment processors, fraud-prevention services, shipping carriers and fulfillment providers, email and support providers, professional advisers, analytics or advertising providers you authorize, corporate transaction participants, and public authorities when legally required. These parties receive only information reasonably needed for their role.

5. Sale, sharing and targeted advertising

ArcMotion Gear does not sell personal information for money. If we use advertising technology that constitutes “sale,” “sharing” or targeted advertising under an applicable state privacy law, you may opt out through the Privacy Center or Cookie Settings. Where legally required, we also recognize browser-based Global Privacy Control signals as an opt-out request.

6. Cookies and similar technologies

Necessary technologies support security, login, cart, checkout and consent records. Optional analytics and marketing categories are controlled through Cookie Settings. See our Cookie Policy for category details and browser controls.

7. Data retention

We retain order and transaction records for as long as reasonably needed for fulfillment and generally up to seven years for tax, accounting, fraud-prevention and legal purposes. Account information is kept while an account is active and for a reasonable period afterward. Support communications are generally kept for up to two years, security logs for up to twelve months, and marketing records until you unsubscribe or the information is no longer needed. Longer retention may apply when required by law or necessary to resolve a dispute.

8. Your privacy rights

Depending on your state and whether a particular law applies to us, you may have rights to know or access personal information, obtain a portable copy, correct inaccuracies, request deletion, opt out of sale, sharing or targeted advertising, limit certain uses of sensitive information, and appeal a denied request. We will not discriminate against you for exercising an applicable right.

California residents may also request the categories and specific pieces of personal information collected, sources, business purposes and categories of recipients. We extend practical access, correction and deletion request channels to all U.S. customers even when a state statute does not require it.

9. Exercising a privacy right

Use the Privacy Center, email support@arcmotiongear.com, or call +1 205 336 1193. Describe the request and the email associated with your account or order. We may verify identity using information already associated with you. Authorized agents may be asked for written permission and identity verification. We respond within the period required by applicable law.

10. Email choices

Marketing messages will include an unsubscribe mechanism. You may also email support@arcmotiongear.com with “Unsubscribe Request.” Transactional messages concerning orders, accounts or security may still be sent.

11. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No transmission or storage system can be guaranteed completely secure. Please use a unique password and notify us if you suspect unauthorized account activity.

12. Children

The site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian may contact us to request deletion.

13. International visitors

Our business and primary systems are located in the United States. Information may be processed in the United States and other countries where service providers operate, subject to applicable safeguards.

14. Changes to this policy

We may update this policy to reflect operational or legal changes. The effective date above shows the latest revision. Material changes will be communicated when required.

15. Contact

VEYORA LABS INC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
support@arcmotiongear.com
+1 205 336 1193